"The #1 New York Times bestselling author of Small Great Things returns with a powerful and provocative new novel about ordinary lives that intersect during a heart-stopping crisis. The warm fall day starts like any other at the Center a women's reproductive health services clinic its staff offering care to anyone who passes through its doors. Then, in late morning, a desperate and distraught gunman bursts in and opens fire, taking all inside hostage....

Kate O'Malley es especialista en negociar en situaciones en las que hay rehenes: debe desactivar las bombas de tiempo humanas antes de que exploten.

Taken hostage by a failed bank robber while attending an open house, eight anxiety-prone strangers--including a redemption-seeking bank director, two couples who would fix their marriages, and a plucky octogenarian--discover their unexpected common traits. Viewing an apartment normally doesn't turn into a life-or-death situation, but this particular open house becomes just that: a failed bank robber bursts in and takes everyone in the apartment hostage....